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Orthopedic Left/Right Shoulder Support Brace

(5.0)
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Processing Time: 1-3 business days
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*Includes storage, picking and packing your order, shipping and handling, customer service, and product returns.
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No more hurting
If you’re suffering from joint pain or an unexpected sprain of the shoulder, expedite your road to recovery with our Orthopedic Left/Right Shoulder Support Brace. It’s perfect for men and women alike, with a unisex design you can wear over or under your clothes for everyday relief.
Your protector is here
Designed for optimal healing, our shoulder brace limits the range of motion in your shoulder with compression that helps reduce rotator cuff injuries or dislocation of the shoulder. When worn during sports or exercise, our brace can help to prevent over-rotation or further aggravation.
Ready to get back to normal?
Here’s how our brace makes that happen
Compression of the shoulder joint reduces inflammation for quicker healing
Elevation of the shoulder with the brace on improves blood flow
Gradual correction of your posture can eliminate poor habits that can worsen pain or injury
Space for hot or cold packs allow you to incorporate heat or ice for extended relief
Say goodbye to all your pain
Rotator cuff injury
Frozen shoulder syndrome
Dislocated shoulder
Tendonitis
Arthritis
Bursitis
Back strain
Designed for convenience and comfort
Constructed with quality neoprene, this shoulder brace is light, breathable, and comfy while maintaining flexibility whether hot or cold. It can be fully adjusted to vary the amount of tension required to suit the user. It fits both shoulders and allows dual-adjustment of both the upper arm and main strap. The brace also includes compartmental space for cold or hot packs to boost relief. There’s no need to buy two shoulder braces -- our Orthopedic Left/Right Shoulder Support Brace has got you covered.
Instructions for Wearing Your Shoulder Support Brace
Step 1
Place the detachable band on the side of the brace that goes on your back.
Step 2
Connect the strap to the buckle, put the brace on your left or right shoulder.
Step 3
Pull the long strap under the other arm and pull out. Make sure that it is in a comfortable and desirable position.
Step 4
Readjust bicep straps and a pressure pad to a tight, comfortable fit.
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Shipping & Payment

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-20 Business days
Asia 5-20 Business days
Africa 5-20 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside of our control (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside of our control.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message at support@sellvia.com

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 15795 ROCKFIELD BLVD SUITE G IRVINE, CA 92618, USA. Please also send us the order details (including the tracking number and email used for the purchase) at support@sellvia.com. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@sellvia.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

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