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Keep Them Coming Back | Customer Loyalty Guide, Repeat Buyer eBook, Small Business Marketing Digital Download, AI Prompts for Retention & Revenue Growth

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Product Description

Turn one-time shoppers into loyal, repeat customers with Keep Them Coming Back—your all-in-one digital guide designed to help small businesses grow sustainably through customer retention. Whether you sell products, services, or digital downloads, this easy-to-follow resource breaks down exactly how to inspire second purchases, create emotional connections, and set up a repeat-buyer system that works on autopilot. If you're ready to boost your revenue without constantly chasing new customers, this guide gives you the proven steps, strategies, and AI prompts to make it happen.

What's Inside

  • Chapter 1: Why Repeat Customers Matter – Understand the real value of returning buyers, explore a case study of a small store that doubled revenue, and learn the common mistakes that push customers away.
  • Chapter 2: Simple Strategies to Inspire a Second Purchase – Discover human-sounding follow-ups, product-experience upgrades, emotional connection tactics, and a next-steps checklist.
  • Chapter 3: AI Prompt Examples to Turn One Customer Into Many – Ready-to-use prompts for personalized follow-ups, loyalty offers, retention research, and customer-experience improvements.
  • Chapter 4: Realistic Growth Plan – A weekly workflow, monthly performance check, and sustainable habits to build a reliable repeat-buyer system.

Who This Is For

This guide is perfect for small business owners, Etsy sellers, service providers, coaches, and digital product creators who want stable, predictable revenue. If you feel like you're always hustling for new customers, this resource shows you how to make the most of the customers you already have.

What Makes It Different

Unlike generic marketing guides, Keep Them Coming Back combines practical retention strategies with real examples and plug-and-play AI prompts you can use immediately. Everything is written in clear, friendly language—no jargon, no fluff—so you can take action right away, even if you’re busy or new to marketing.

Practical Benefits

  • Build stronger customer relationships using simple, repeatable steps.
  • Increase revenue without relying on constant new traffic.
  • Improve your customer experience with small tweaks that make a big difference.
  • Use AI prompts to save time and personalize communication effortlessly.
  • Create a long-term retention system you can grow with.

Call to Action

Ready to stop losing customers after one purchase? Download Keep Them Coming Back today and start turning first-time buyers into loyal fans who return again and again.
Marketing

Use our battle tested marketing materials for Keep Them Coming Back | Customer Loyalty Guide, Repeat Buyer eBook, Small Business Marketing Digital Download, AI Prompts for Retention & Revenue Growth
in your marketing campaigns and start selling right away!

Shipping & Payment

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-20 Business days
Asia 5-20 Business days
Africa 5-20 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside of our control (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside of our control.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message at support@sellvia.com

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Refunds, returns, and exchanges

In the event that your order arrives damaged in any way, please email us as soon as possible at support@sellvia.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

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